Healthcare
AI Assistant
Customer Support
Automation

AI Customer Support for Women's Health Clinic

Healthcare

AI Customer Support for Women's Health Clinic - Screenshot 1
AI Customer Support for Women's Health Clinic - Screenshot 2
AI Customer Support for Women's Health Clinic - Screenshot 3
AI Customer Support for Women's Health Clinic - Screenshot 4

Project Overview

Precision FemCare's support team was spending hours answering the same questions about hormone tests, treatment protocols, and appointments—while patients waited for responses. Built an AI assistant that lives on their website, instantly answering patient questions 24/7 and seamlessly handing off complex cases to human staff. The AI knows exactly when to escalate, ensuring patients always get the right level of care.

The Challenge

The clinic's small support team couldn't keep up with patient inquiries. Simple questions about tests and treatments took hours to answer, while urgent medical concerns got buried in the queue. Patients expected instant responses, especially paying members who deserved premium service. The team needed a way to handle routine questions automatically while ensuring complex cases got human attention fast.

Solution

Created an AI assistant embedded directly on their website that handles the majority of patient questions instantly. The AI pulls answers from the clinic's knowledge base, recognizes paying members to give them access to exclusive content, and knows exactly when a conversation needs human attention—automatically creating support tickets with full context so staff can jump in seamlessly. Patients get instant help day or night, and the support team focuses on cases that truly need their expertise.

Results & Impact

time reduction

24/7

instant responses

support team focus

Complex

cases only

Get a free POC for your case

We'll build a working proof of concept for your specific use case. See AI agents execute real tasks in your systems before committing.

Working demo connected to your actual systems

Clear implementation roadmap and timeline

Exact cost estimate and ROI projections